Privacy Policy

Effective Date: September 23, 2026

1. Introduction
Welcome to The Counseling Center for Change ("we," "our," or "us"). We operate the website https://www.tcc4change.com (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, submit our general contact forms, or fill out specialized program interest forms. This policy applies strictly to information collected through this website and does not govern offline patient records or Protected Health Information (PHI), which are protected under HIPAA and detailed in our separate Notice of Privacy Practices.

2. Information We Collect
We collect personal information that you voluntarily provide to us through our online forms, including our general contact form and the Bariatric Success Blueprint Interest Form. This information includes:

  • Contact Information: First name, last name, and email address.

  • Communication Preferences: Opt-in preferences for receiving news and updates.

  • Program Evaluation Data: Clinical screening indicators, including whether you are a pre-bariatric surgery patient and whether you hold Maryland health insurance.

  • Inquiry Details: Subject line and any personal details or clinical messages you choose to input into free-form text fields.

3. How We Use Your Information
We use the information we collect through the Site exclusively to:

  • Respond to your inquiries, questions, or requests for information.

  • Determine your eligibility, geographic fit, and insurance alignment for specialized programs like the Bariatric Success Blueprint.

  • Coordinate services, telehealth sessions, clinical groups, or events.

  • Provide you with practice updates, news, or newsletters if you have opted in to receive them.

We do not sell, rent, or share your contact or program evaluation information with third parties for marketing purposes.

4. Cookies and Tracking Technologies
Our website platform uses standard cookies and similar tracking technologies to ensure the website functions properly, securely, and efficiently. While we do not actively deploy advanced third-party behavioral tracking pixels (like Facebook Pixel) for targeted advertising, automated server logs may record basic, non-identifying technical data (such as IP addresses and browser types) to maintain site security and performance. You can adjust your browser settings to refuse cookies if you prefer.

5. Data Security
We implement industry-standard security measures designed to secure your personal information from accidental loss and unauthorized access. However, please be aware that no transmission of data over the internet is 100% secure. Because standard website interest forms are not fully encrypted clinical channels, we advise against sending highly sensitive medical or psychiatric histories through these preliminary public forms.

6. Children's Privacy
Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information online from children under 13.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

  • Email: dao@tcc4change.com

  • Phone: 443-590-0030

  • Address: 909 Baltimore Blvd. Suite 128, Westminster, Maryland 21157